Mini Hot Pot

At Nova Finds, we work to make your shopping experience simple and convenient. Please review our shipping information below.

Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Time
Estimated delivery times may vary depending on your location and shipping method. Most orders typically arrive within 7–15 business days.

Order Tracking
Once your order has been shipped, you will receive a tracking number when available so you can follow your package.

International Shipping
We may ship to selected locations worldwide. Delivery times can vary depending on the destination, customs, and local courier services.

Shipping Costs
Shipping fees are calculated and displayed at checkout based on your delivery location and the items in your order.

Delivery Delays
Occasionally, orders may be delayed due to customs processing, weather, holidays, courier issues, or other circumstances outside our control.

Incorrect Address
Please make sure your shipping information is correct before completing your order. We may not be responsible for delays or additional costs caused by an incorrect or incomplete delivery address.

Need Help?
If you have questions about your order or delivery, please contact our customer support team and we'll be happy to assist you.

• 30-Day Returns: Request a return within 30 days of receiving your order.
• Item Condition: Products must be unused and in their original condition and packaging.
• Damaged or Incorrect Items: Contact us as soon as possible with your order number and photos.
• Refunds: Approved refunds will be sent to your original payment method after inspection.
• Return Shipping: Customers may be responsible for return shipping unless the item is damaged, defective, or incorrect.

For return assistance, please contact our customer support team.